Cookie Policy

This Cookie Policy explains how Koola ("we," "our," or "us") uses cookies and similar tracking technologies when you visit our website and use our platform. This policy should be read alongside our Privacy Policy.

1. What Are Cookies

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and supply information to website owners.

Similar technologies include pixels, web beacons, and local storage, which function in comparable ways to cookies.

2. Types of Cookies We Use

2.1 Strictly Necessary Cookies

These cookies are essential for the operation of our platform. They enable core functionality such as:

• User authentication and session management
• Security features and fraud prevention
• Shopping cart functionality
• Load balancing and server optimization

These cookies cannot be disabled as they are required for the platform to function.

2.2 Performance & Analytics Cookies

These cookies help us understand how visitors interact with our platform by collecting anonymous information. They help us:

• Measure and analyze traffic patterns and page views
• Identify and fix errors or performance issues
• Understand which features are most popular
• Improve the overall user experience

2.3 Functional Cookies

These cookies allow our platform to remember choices you make and provide enhanced features:

• Language and region preferences
• Display preferences and layout settings
• Previously viewed products or searches
• Personalized content recommendations

2.4 Marketing & Advertising Cookies

These cookies are used to deliver relevant advertisements and track the effectiveness of our marketing campaigns:

• Display targeted ads based on your browsing behavior
• Measure the effectiveness of ad campaigns
• Limit the number of times you see an ad
• Help us understand our audience demographics

3. Third-Party Cookies

Some cookies on our platform are set by third-party services we use. These include:

• Google Analytics: For website traffic analysis and user behavior insights
• Firebase: For app performance monitoring, crash reporting, and authentication
• Payment Providers: For secure payment processing and fraud detection
• Social Media Platforms: For social sharing features and embedded content

Each third-party service has its own cookie policy and privacy practices. We encourage you to review their respective policies.

4. Managing Cookies

You can control and manage cookies in several ways:

• Browser Settings: Most browsers allow you to view, manage, and delete cookies through their settings menu. Refer to your browser's help documentation for instructions.
• Device Settings: On mobile devices, you can manage cookie settings through your device's privacy settings.
• Opt-Out Tools: You can opt out of certain advertising cookies through industry opt-out tools such as the Digital Advertising Alliance's opt-out page.

5. Impact of Disabling Cookies

If you choose to disable or block cookies, please be aware that:

• Some features of our platform may not function properly
• You may not be able to log in or use account-related features
• Your preferences and settings may not be saved
• The overall user experience may be affected

We recommend keeping necessary cookies enabled for the best experience on our platform.

6. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of significant changes via the app or by posting a notice on our website. The "Effective Date" at the top indicates when the latest version applies.

7. Contact Us

If you have any questions about our use of cookies, please contact us: