Need Help?

We're here to help you with any questions about our trust infrastructure. Our support team understands local realities and is committed to your success.

How Can We Help?

Choose the category that best describes your issue, and we'll get you the help you need.

General Questions

Get answers to common questions about our platform and services.

Technical Issues

Report bugs, errors, or technical problems you encounter.

Account & Billing

Help with account management, payments, and billing questions.

Frequently Asked Questions

Find quick answers to common questions about our platform and services.

How do I join the waitlist?

Simply visit our waitlist page and fill out the form with your information. We'll notify you via email, SMS, and WhatsApp when we're ready to launch.

When will the apps be available?

We're carefully building our ecosystem to ensure quality and trust. Join the waitlist to be among the first to know when we launch.

How do you verify sellers?

We don't just onboard anyone. Every seller must share our values and mission. We conduct thorough checks and only work with those committed to building trust.

What makes Koola different?

We focus on building real trust through verified sellers, real human agents, and daily trust-building processes. Trust is earned, not promised.

Still Need Help?

Can't find what you're looking for? Our support team is here to help.